Q) What is Check in & Check Out Timing ?
Check in Time : 12 Noon
Check Out Time : 10 AM
Q)Where is the hotel Located in Manali?
The hotel is located on the National Highway approx 1.5 KMs before the Mall Road.
Q) What is the policy for Early Check in & Late Check out / My Bus Reaches early / My bus is late in the evening:
Our Check in time is 12 Noon while Check out time is 10.00 AM. Early Check in / late Check out is as per availabilities. If your room is not available you may wait in lobby / have a cup of tea in our Garden or Coffee Shop. We always try our best to give rooms to our esteemed clients as early as possible before the committed time of 12 Noon. For guaranteed early check-in, reservation needs to be made starting from the previous night.
At the time of check out you can leave your luggage with us at 10.00 AM and go for sightseeing. Once you are back we will try to give you some room for freshen up-(subject to availability).
Q) What is the difference in room categories ?
All the Room types and details can be viewed at the Rooms
Q) What are the Cancellation / Amendment Charges ?
Cancellation / Amendments Charges:
1. No cancellation/amendment charges in case it is made 15 days prior to the check in date.
2. Cancellation received with in 15 days to the date of check in will be subject to 100% retention charges.
3. No refunds will be made in case of an early check out or a no show.
Q) How do I book ?
There are Two ways to book :-
A:- Online Booking by Credit Card / Debit Card / Net Banking A/c's : You can book online through secured payment gateway from our website. There are links / banners displaying "Click here for instant online bookings " on various pages. Software will show instant availabilities and best possible online rates. Once you are through the process you will get confirmations on the screen as well as your email within seconds . Only Hotel Packages can be booked online and if you require you can book Transport Package of Volvo or Car etc as per details mentioned later in this page by sending us an e-mail and payments can be made in Cash once you reach at the hotel .
B:- You can fill the reservation form / check the availabilities from +91-1902-252 660, +91- 88944 77889, +91-98160 10008 and send us a mail at firstname.lastname@example.org ,email@example.com with your Name , Contact Details , Check in date , Checkout date and Type of Package required . We will block the room for you and as specified in our mail you have to deposit advance amount in one of our A/c and than intimate us the same with payment mode. We will verify with bank and within 24 hours confirmation mail will be send to you.
Q) What is Safety of Credit Card Data ?
The information requested during registration is necessary for the hotel and reservation to manage the booking request. All information is strictly confidential and shall be transmitted via an encrypted channel that ensures privacy. Your credit / debit card data, necessary to guarantee booking, is also transmitted through safe, on the protected bank server (SSL Secure Server). Highest level of protection is ensured for your credit card details.
Q) What will the costs if I want to stay for more than 4 Nights ?
Packages are extendable on Pro Rata basis . You can divide the Three Nights Package by 3 and multiply by number of nights you want to stay .
Q) Can the hotel arrange taxi for sightseeing / river rafting etc ?
We have a Inhouse Travel Desk which will be able to cater to all your requirements in terms of Sightseeing / car requirement / other outdoor Activities like paragliding, Rafting etc
Q) Can the hotel arrange transport from Delhi / Chandigarh / Ambala ?
We have tie ups with taxi operators and Indica / Tavera / Innova etc can be arranged from any of these places.
Other good option is by A/c Volvo Buses.
Departure Time from Delhi : 05:30 PM & Arrival at Manali : 09 - 10 AM
Departure Time from Manali : 04:30 PM & Arrival at Delhi : 07 - 08 AM
Q) What about Pick up from bus stand / Kullu airport ?
Autos are very easily available from bus stand . Just ask anybody that you have booking in Quality Inn River Country Resort and they will bring you here. Approx. Costs Rs 50/- one way.
From Airport only option is by pre paid taxi . Same is easily available from taxi union office situated in Airport. Drop to Airport / bus stand will be arranged by us at best rates. Approx rates for one way trip is 1850/-
Q) Can you book hotel at Shimla for us ?
We have a Quality Inn Hotel in Shimla. Quote for same can be obtained from us by email
Q) What are the places of sightseeing / distances etc ?
Q) What will be the amount for service tax ?
Service tax is Charged @ 6.18 % and the Luxary tax is 10%